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| Company:: |
HSBC Electronic Data Processing India |
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| Position:: |
Customer Service Executive |
Experience |
0-5 yrs |
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Location |
Hyderabad |
Education |
Any Graduate |
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JobPosted Date |
01-05-2007 |
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| Company Profile |
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THE HSBC GROUPThe HSBC Group is one of the world's largest banking and financial services institutions which has an international network of about 10,000 offices located in 82 countries and territories spread across the Asia Pacific, Europe, the Americas, Middle East and Africa. It provides its services to over 125 million customers through 312,000 employees. *GLOBAL RESOURCING AT HSBCHSBC Global Resourcing is an important component of HSBC's business strategy, playing a key role in delivering shareholder value and helping HSBC remain competitive in the global financial services market. HSBC Global Resourcing partners with other HSBC business areas to provide world-class customer service, contributing to HSBC's business success.HSBC Global Resourcing has established Group Service Centres in 10 locations across 5 countries employing over 25000 people. In India, we are present in Hyderabad, Bangalore, Vizag & Kolkata with over 13000 employees.At HSBC Global Resourcing we do not just offer our candidates a great job, but we offer long-term career opportunities. There are great opportunities where our employees can learn and grow within the company.
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| Job Description |
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Acquire knowledge on HSBC products and procedures
Efficiently handle inbound and outbound calls to resolve overseas customer queries
Electronically process data and respond to customer queries pertaining to banking transactions from HSBC offices across the globe |
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| Candidate Profile |
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Excellent verbal and written communication skills in English
Ability to interpret and handle complex numerical data
High energy levels
Negotiating skills
Excellent interpersonal skills
Strong customer service orientation
Good Key Board skills
Flexibility to work in shifts
Should possess a 12th pass/graduation certificate
Men and Women in the age group of 18 to 50 years are encouraged to apply |
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