| »Jobs Home« |
»Post Your Resume to more than 1000 Recruiter« |
|
| |
|
| Company:: |
RR Donnelley Global BPO (formerly known as OfficeT |
|
|
| |
|
|
|
| Position:: |
Customer Service Executive - Publishing \ Typesetting |
Experience |
1-3 yrs |
|
|
|
|
Location |
Chennai |
Education |
Any Graduate - Any Specialization |
| |
|
|
|
JobPosted Date |
20-08-2008 |
|
|
| |
|
|
|
|
| |
|
| Company Profile |
:: |
RR Donnelley Global BPO (formerly known as OfficeTiger) |
| |
|
|
| Job Description |
:: |
Position Description: Act as an important link between the client and the operations team. Attend client calls, interact with clients frequently, manage job queues and communicate feedback to operations team. Recognize performance and behavioral problems in team and act proactively to ensure productivity is unhampered.
Essential Qualifications: Graduate in any discipline
Experience: 1 - 3 years experience in a Publishing \ Typesetting industry
Description of Responsibility:
- Operate as a vital link between the client and the operations
- Assign jobs to team to ensure maximum utilization of
resources
- Play an important role with CM to develop an environment that provides motivation and opportunities for the team
- Assess, understand, analyze the client requirement and
ensure the deadlines are adhered to
- Manage queues / workflow and shift scheduling
- Check / monitor absenteeism
- Ensure adherence to security norms including print security and physical access procedures in the team
- Ensure all members of the team go through security and compliance awareness programs as per policy
Technical Qualifications: Technical know-how of MS Office Suite
Work Schedule: Ability to work flexible schedule during day, night and weekend shifts |
| |
|
|
| Candidate Profile |
:: |
Position Description: Act as an important link between the client and the operations team. Attend client calls, interact with clients frequently, manage job queues and communicate feedback to operations team. Recognize performance and behavioral problems in team and act proactively to ensure productivity is unhampered.
Essential Qualifications: Graduate in any discipline
Experience: 1 - 3 years experience in a Publishing \ Typesetting industry
Description of Responsibility:
- Operate as a vital link between the client and the operations
- Assign jobs to team to ensure maximum utilization of
resources
- Play an important role with CM to develop an environment that provides motivation and opportunities for the team
- Assess, understand, analyze the client requirement and
ensure the deadlines are adhered to
- Manage queues / workflow and shift scheduling
- Check / monitor absenteeism
- Ensure adherence to security norms including print security and physical access procedures in the team
- Ensure all members of the team go through security and compliance awareness programs as per policy
Technical Qualifications: Technical know-how of MS Office Suite
Work Schedule: Ability to work flexible schedule during day, night and weekend shifts |
| |
|
| |
|
| Contact Detail |
:: |
|
|
|
How To Apply online: Click here Monster.com and register your self after that
enter JOB ID 6026249 in the search
box, once you sign in. It will display the Vacancy
in RR Donnelley Global BPO (formerly known as OfficeTiger) & Apply to it. |
|
Send
your Resume to:: Submit your resume
Submit your resume! Post
your Resume Today. |
| |
| Related Jobs :: |
Enter your email address and recieve latest job Opening.